In this customer story, Palfinger explains how moving away from scattered spreadsheets and disconnected tools helped bring clarity, efficiency, and transparency to global project operations—powered by Smartsheet.

Our role in the production

This case study was created in collaboration with a partner agency. Our team contributed across key stages of delivery:

• Visual development for the narrative (translating the script into clear, compelling on-screen storytelling)

• One day of on-site filming

• Post-production (edit and finishing) to ensure a fast, polished, proof-driven story

If your organization is dealing with fragmented project tools and limited visibility, this video shows what it looks like to standardize workflows at scale—and make transformation easier for teams across departments.